Skip to content
Data Ductus

Data Ductus

Embracing change
  • What we do
    • Network Automation & Orchestration
      • Automation assessment and guidance
      • Network assurance
      • Service orchestration lifecycle
      • Cisco Crosswork NSO expertise
      • Telco cloud​
      • NOC/SOC audit​
      • Software Quality Assurance
      • Automated software testing
      • Network process automation
      • Network portals
      • Self service portals
    • IT & IoT System Development
      • IoT device management
      • Cloud consulting
      • Robotic Process Automation (RPA)
      • Secure your digital services
      • Medical software development
      • Machine vision
    • Service Desk & IT Service Management
      • Proactive and personalized Service Desk
      • Network as a service
      • Managed digital workplace
  • Webinars
  • Careers
  • News
  • Events
  • About us
    • Quick facts
    • Get in touch
    • Our partners
  • Support

Category: Insights

Insights

What is IT Service Management, ITSM?

Event

|

15 Dec 2021

What is IT Service Management, ITSM?

IT Service Management, usually referred to as ITSM, is a broad area. It encompasses all IT services which contribute to an organization’s operations – both in terms of the day-to-day running of the business as well as the delivery and...
Helping banks meet PSD2 and the continued implementation of open banking regulations

Event

|

18 Nov 2021

Helping banks meet PSD2 and the continued implementation of open banking regulations

With the introduction of Payment Services Directive Two (PSD2) regulations, banks were forced to reassess their architectures and develop new processes and systems to support open banking for secure third-party payments and improve data...
Operationalize your automation investment

Event

|

1 Jun 2018

Operationalize your automation investment

Is your automation investment adding value to your business? Ordering and running PoCs is one thing, but deploying automation on a selected platform and making use of it in daily operations is another.
Is Big data the big elephant for service assurance?

Event

|

27 Dec 2017

Is Big data the big elephant for service assurance?

Network and Service Assurance data quality is a serious problem in the Telecom industry. Hopes that Big data magically solves the problem are in wain.
What DevOps teams can learn from dog agility

Event

|

26 Dec 2017

What DevOps teams can learn from dog agility

Continuous Delivery is the promise on which DevOps too often fails to deliver. The extreme programming movement started 20 years ago with the explicit goal to improve software quality through a "just-in-time" concept for software...
Digitalization transforming human performance

Event

|

25 Dec 2017

Digitalization transforming human performance

Digitalization changes the way humans act, live and work. Amazon has replaced thousands of stores, but built a huge market for logistics companies. Doctors can diagnose patients faster thanks to online medical journals, while people carry...
System of systems, machine learning and AI

Event

|

24 Dec 2017

System of systems, machine learning and AI

We have yet to design a system that passes the Turing test. But the machine learning that takes place today certainly means our AI driven machines are getting smarter by the day. The sheer amount of Big Data and the new levels of...
Architecting agile

Event

|

23 Dec 2017

Architecting agile

In software development, agility typically refers to iterative and collaborative methods of working. Agile methods bring “just-in-time” to software development. But without a supporting agile architecture, timely delivery will rarely...
Everything as a Service – in your cloud

Event

|

22 Dec 2017

Everything as a Service – in your cloud

Software design and system development is impacted by the current cloud shift. For new software solutions, the ability to produce and/or consume APIs and related services is key. Whether you are building new applications or integrating...
IT goes IoT

Event

|

21 Dec 2017

IT goes IoT

Considering the speed with which IT landscapes are currently changing, how we manage the future is more important than the track records of our past. As of 2017, "things" connected to the internet outnumber the computers, tablets and...
IoT defined

Event

|

20 Dec 2017

IoT defined

People talk a lot about IoT these days. But it seems they rarely mean the same thing. Not surprisingly, this leads to some confusion. We recommend the definition which the European Research Cluster on the Internet of Things has proposed,...
Network and application monitoring from an end-user perspective

Event

|

19 Dec 2017

Network and application monitoring from an end-user perspective

Network monitoring technologies focus too much on technology and miss the essentials - the user experience.
(Re-) Introducing a Service Desk on-prem

Event

|

18 Dec 2017

(Re-) Introducing a Service Desk on-prem

After years of outsourcing Service Desks to service providers on the other side of the globe, large customers increasingly invest in walk-up support counters on their own premises.
What you buy is what you get (but not always what you want)

Event

|

17 Dec 2017

What you buy is what you get (but not always what you want)

From self-hosted to cloud-hosted service is not just about technologies or business models – it means a cultural revolution and you need to deal with it.
SIAM and the art of multi-sourcing

Event

|

16 Dec 2017

SIAM and the art of multi-sourcing

With XaaS cloud services on one end and complex sourcing models on the other, organizations find they have to adopt a multi-sourcing strategy. And this is something quite different from your old outsourcing strategy.
The catch-22 of service deployment and orchestration

Event

|

15 Dec 2017

The catch-22 of service deployment and orchestration

Automation in service provisioning is good. But not good enough. Without an agile approach to service design that lets you iteratively improve and perfect the services you automatically provision, your automation becomes an obstacle rather...
Agile teams need agile infrastructures

Event

|

15 Dec 2017

Agile teams need agile infrastructures

Agile software development, DevOps, Continuous Delivery, Docker Swarms or Kubernetes - if your IT service management is unable to meet the demands of your software development teams you will never get beyond the buzz.
Assurance is dead. Long live orchestrated assurance.

Event

|

18 Nov 2017

Assurance is dead. Long live orchestrated assurance.

Legacy service assurance procedures are not living up to today's requirements on customer experience and service quality. Thus, we need to rethink service assurance, abandon practices with a strict reactive focus on events and alarms, and...
  • Facebook
  • Twitter
  • LinkedIn

Get in touch

Business inquiries
Job opportunities

Our Headquarters

EMEA

Torggatan 24
931 31 Skellefteå
+46 910-73 23 00
Sweden

US

436 Coffman Street, Suite 200
Longmont, CO 80501
+1 720 759 4436
USA

APAC

260 Orchard Road, #07-01
The Heeren
Singapore 238855
+65 8296 2834
REPUBLIC OF SINGAPORE

 Copyright © 2023 | Data Ductus, all rights reserved | Privacy

We use cookies. For the best user experience select “Accept All”, browse around and find out how we can help you with your software engineering needs. If you select “Opt out” we’ll still be able to help you with your digital transformation needs, you just won’t experience our site in the same engaging way.

Here’s why:
Necessary Cookies are stored on your browser as they are essential for the basic functionalities of the website. Third-party cookies help us to analyze and understand how you use this site. These cookies are stored in your browser with your consent.

Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDescription
_GRECAPTCHAThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
wp-wpml_current_languageUsed by WPML language plugin. Stores the current language.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDescription
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat_gtag_UA_#Used by Google Analytics to throttle request rate
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDescription
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
bcookieBrowser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform
langUsed to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.
li_gcLinkedIn, Used to store consent of guests regarding the use of cookies for non-essential purposes
lidcLinkedIn, To facilitate data center selection
muc_adsAdvertising cookie from Twitter
personalization_idUsed by Twitter if you are logged in to Twitter to associate your device with your Twitter account. Twitter may also use this cookie for personalization across devices whether or not you are logged in to Twitter.
SAVE & ACCEPT