Keeping up with the fast moving IT landscape is often challenging and time consuming. The combination of rapidly changing technology, new requirements on licensing, capacity demands and lifecycle management, all make it difficult to estimate budget and operational requirements. As a result, there is a growing trend among small and medium sized companies for procurment of IT services such as the managed digital workplace.

IT Managers of SME IT departments have to manage ever-increasing complexity to meet organizational and business requirements such as:  

  • Mix of on-premise, private cloud and public cloud services 
  • Budget and lifecycle management of licenses and hardware
  • GDPR and other regulations
  • Satisfying end-user needs

Our managed digital workplace removes this burden, so you can focus on more pressing needs, such as digitalization and transformation. 

Advisory services

Advice on managing your employee IT environment 

Our digital workplace advisory services help you assess business requirements, current solutions and regulatory requirements such as GDPR. Once complete, we create a tailored roadmap for your employee digital workplace. The report will guide you on how to manage challenges including:

  • Client equipment
  • Network access
  • Hybrid cloud solutions
  • Applications
  • Licenses

This removes IT complexity from your business and improves efficiencies for employees in their day-to-day operations. By adopting the recommendations you will become a more digital enterprise.

If you require any further information, feel free to contact us

Implementation services Deployment services

Implementing an efficient client life cycle management 

Our managed Digital Workspace service allows you to put more focus on your core business. We take care of the ServiceDesk (link), application management, capacity services and your client lifecycle. GDPR compliance is covered as standard.

Our Service Desk provides a user focused single point of contact for the end users which increases user satisfaction. The cases are handled quickly and effectively by the right, skiled team. 

Operation and management are needed during the whole service lifecycle. The goal must be to handle potential problems before they become incidents. Services spread across private and public clouds, and accessed by users on a variety of devices makes traditional monitoring a thing of the past. Our monitoring is user-centric and provides an end to end perspective from the user to the end server.  

By using our managed digital workplace service you gain the following benefits 

  • Simple pricing that scales depending on business needs – no hidden costs 
  • Proactive and reactive monitoring and operation 
  • Operator and vendor independent   
  • Single point of contact for all issues 
  • Technical IT advisory services, for example guidance on solutions for new requirements 
  • No vendor lock-in 
  • Management of security and GDPR requirements 
  • Lower CAPEX and known OPEX 
  • Defined SLA for the client environment 

If you require any further information, feel free to contact us

Carl Klang

Carl Klang

Phone: +46(18)413 77 16
carl.klang(at)dataductus.se