Network as a service (NaaS)

Thanks to digitalization and cloud computing, enterprise network performance has become business critical. Users expect a seamless and integrated experience from their laptops, smart phones and tablets, while regulatory requirements demand audits, logging and secure access. With Network as a Service, NaaS, from Data Ductus, you can meet these user and regulatory requirements.

An available and stable network is essential. However, the ever-increasing complexity of network functions poses a major challenge. Your network may be best-in-class, but with multiple vendors providing switches, routers, firewalls, and security appliances, trouble-shooting and performance optimization becomes tricky. The internal service desk has to talk to different vendors, who may all claim their solutions are meeting performance criteria. Additionally, your technicians must become experts across systems.

Day-to-day network challenges

As a CIO or CTO you’ve probably asked yourself: Why are end-users complaining when the log reports show everything is working fine? Why do you continue to have quality problems with video conferencing calls? Is the network secure? Are you compliant with all regulatory requirements?

If these questions sound familiar, you’re not alone. Network managers typically encounter the following challenges:

• Wide information spread across private data centers, public clouds and private clouds 
• Users accessing data from mobile devices, laptops and tablets
• Unpredictive network performance
• Users expect single sign-on and seamless access from all devices and locations
• Vendor and operator lock-in 
• Difficulty to gain a holistic view of the network and all the dependencies
• Monitoring reports do not reflect the end-user experience 

Network as a service (NaaS)

Network as a service (NaaS) from Ductus offers your organization considerable benefits, including a secure, high quality network. We remove network complexity from your IT organization without sacrifcing quality or functionality. This way, you can focus on strategic digitalization in the knowledge that the network is performing according to SLAs. 

Advisory services

Designing a network to meet your business requirements

Our experienced consultants will help you assess your operational needs and examine if and how the current network and monitoring solutions meet them. We produce a complete report covering aspects ranging from network performance to security to regulatory requirements. The analysis is performed with your business and end-user requirements as a key driver. Our goal is to make sure your network supports smoother business operations while ensuring staff are more productive.

Once the assesment is complete we develop a network design to meet operational needs and a detailed implementaton project plan.

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Implementation services, Deployment services

Implementing a secure and reliable network that integrates with your business systems

Based on the design and implementation plan from our assessment, we enhance your enterprise network to meet business and employee needs.

The service is delivered via key components in the form of network switches, firewalls and wireless access points. If existing hardware meets specifications, it will be used, otherwise we will replace it with fit-for-purpose products.

Typically, the new service is developed, tested and configurated in parallel with the existing infrastructure, to minimize user downtime. Once fully approved, servers and network equipment are transitioned to the new network.

This can involve activities ranging from improved device configuration, better defined vendor SLAs, and implementation of security strategies. An important aspect is to make sure that critical enterprise applications such as video conferencing and business systems are supported by corresponding quality of service in the network.

We also ensure that a monitoring solution is in place that proactively monitors the network based on network quality requirements while delivering a true reflection of the user experience.

The entire solution is validated according to your business SLAs.

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Operational services

Proactive end-user focused monitoring as part of the personalized Service Desk

In an ideal world everything IT-related works and the network is invisible. However, we all know that there will always be issues: employees need assistance, network devices become overloaded, and new applications require firewall configuration. We can support you with a user-focused and personalized network ServiceDesk that resolves these and any other issues, fast. No bots, – just professional and friendly humans.

We will also make sure that the network is constantly monitored from an end-user perspective, detecting issues at an ealry stage so users don’t get frustrated and report incidents.

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