Our customers increasingly use video conferencing and collaboration tools to optimize their business processes. In doing so, they reduce their environmental footprint as well as their traveling costs. They also enable more efficient teamwork across remote locations.

At Ductus we help our clients on many different levels.

• We help customers plan, implement, and deliver web conferencing solutions to their end-users.
• As a Cisco partner and re-seller of Cisco’s market leading product suite we advise and support Cisco customers during the implementation phase as well as in operations. 
• Our software engineers specializing on collaboration tool integrations and related Application Programming Interfaces (APIs), help clients embed collaboration and video conferencing capabilities within their web sites or applications, service desk platforms, customer portals, or conference management systems.

Clients often use multiple tool sets, such as Slack, Skype for Business, Poly or Zoom. They may furthermore use these tools in combination with a ticketing system for service management impacting contractual SLA. Flawless integration then becomes key. And that is exactly what Ductus can deliver.

Advisory services for video conferencing and collaboration tools

We help our clients explore what new business opportunities modern video conferencing and collaboration techniques may offer, as standalone solutions or integrated capabilities within other services.

Operational services for video conferencing and collaboration tools

We help our clients implement, integrate and deliver the necessary software and hardware. If desired, we offer hosting of and/or operational support for related Software as a Services (SaaS) solutions.